ct77's Privacy Policy

ct77 places the highest importance on the privacy of its users. This Privacy Policy ("Policy") describes what information we — the entity operating the ct77 platform — collect from you while you use our website, applications, and related services (collectively the "Platform"), the purposes for which that information is used, and how it is kept secure.

This Policy applies to all registered and unregistered users of our Platform. By using our Platform, you are considered to have accepted the terms of this Policy. If you do not agree with any term of this Policy, please refrain from using the Platform.

ct77 reserves the right to update this Policy from time to time. If changes are made, we will publish a notice on the Platform and update the "Last Updated" date at the end of the Policy. For significant changes, we will notify registered users directly by email.

We collect information from you in two main ways: (a) information you provide directly, and (b) information collected automatically while you use the Platform.

2.1 Information Provided Directly

During account registration and management, you provide the following information:

• Full name (as per national identity card)
• Date of birth (for age verification — for users aged 21 and above only)
• Valid email address
• Mobile number (Bangladeshi)
• Account details linked to your preferred payment method (bKash, Nagad, Rocket, Upay, or bank account)
• Copies of documents submitted for identity verification

2.2 Automatically Collected Information

When you visit or use our Platform, the following information is recorded automatically:

• IP address and device identifier information
• Browser type, version, and operating system
• Date, time, and duration of access to the Platform
• Pages viewed, links clicked, and navigation paths
• Gaming activity and transaction history
• Data collected through cookies and similar tracking technologies

ct77 uses collected information only for the following legitimate and transparent purposes:

We do not sell your information to third parties for marketing purposes. No information is shared with advertising-based third parties.

Cookies are small text files stored in your browser. ct77 uses cookies to operate the Platform correctly and to improve your experience.

We use the following types of cookies:

• Essential Cookies: Required for the basic functionality of the Platform — maintaining login sessions, storing security tokens, etc. The site will not work properly without these.
• Functionality Cookies: Used to remember your preferences such as language selection and other settings.
• Analytics Cookies: Collect anonymous statistics to understand how the site is used. This information does not identify any individual.
• Security Cookies: Used to prevent fraud and unauthorised access.

You can control cookies by changing your browser settings. However, disabling certain cookies may limit the functionality of the Platform.

ct77 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete transactions. These third parties handle information according to their own privacy policies.
• Technology & Service Providers: Providers of site infrastructure management, security software, and game software (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, etc.) — only the information necessary for service delivery.
• Legal Obligations: To comply with court orders, legal processes, or legitimate requests from government authorities.
• Fraud Prevention: Coordination with security agencies for anti-money laundering and fraud detection.
• Business Succession: In the event of a change in ct77's business structure, the relevant party will be required to maintain the same standards as this Policy.

ct77 adopts industry-standard technical and organisational measures to keep your information secure. Our key security measures include:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is secured via SSL encryption.
• Encrypted Storage: Stored sensitive data (passwords, payment details) is protected with strong encryption algorithms.
• Access Controls: Staff are given access only to the information necessary to carry out their responsibilities.
• Regular Security Testing: Regular security audits and penetration tests are conducted to identify vulnerabilities.
• Two-Step Verification: Two-factor authentication (2FA) is available on an optional basis to protect your account.
• Firewall & DDoS Protection: Our infrastructure is protected by advanced firewalls and attack-prevention systems.

While we are committed to ensuring the highest level of security, no online system is entirely risk-free. In the event of any security breach, we will notify affected users as quickly as possible.

ct77 retains your information only for as long as necessary to fulfil the purpose for which it was collected or to meet legal obligations. Key points of our retention policy:

• Account information is retained for as long as the account is active and for a defined period after it is closed.
• Financial transaction records are retained for an extended period in accordance with legal requirements.
• KYC documents are securely retained after verification is complete and are reviewed on a regular basis.
• Unnecessary or expired data is deleted by secure methods.
• Backup data is stored securely and in encrypted form.

As a ct77 user, you have certain important rights over your own personal information:

• Right of Access: You have the right to know what information we hold about you. Upon request, we will provide a copy.
• Right to Rectification: If any of your information is inaccurate, you may request that it be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though some information may need to be retained due to legal obligations.
• Right to Object to Processing: You may object to the processing of your information for specific uses.
• Right to Data Portability: Where technically feasible, you have the right to receive your information in a structured format.
• Right to Withdraw Consent: For information processed on the basis of consent, you may withdraw that consent at any time.

To exercise these rights or to ask any related questions, please contact our support team. We generally respond within 30 business days.

The ct77 Platform is for users aged 21 and above only. We do not knowingly collect any information from minors.

Age verification measures are in place at the time of registration. If we become aware that information from a minor has been collected, we will immediately delete that information and close the relevant account.

If you believe that a minor has registered on our Platform, please notify our support team immediately.

21+ Only

In some cases your information may be processed or stored on servers located outside Bangladesh — particularly in relation to game software providers or technology service providers.

Whenever information is transferred internationally, we ensure that:

• The recipient party maintains data protection standards consistent with this Policy.
• Appropriate contractual safeguards for the transfer are in place.
• Data is always transmitted in encrypted form.

ct77 may update this Privacy Policy periodically to keep pace with service improvements, legal changes, or technological advances.

For significant changes, we will publish a notice on the Platform. For minor changes, the "Last Updated" date at the top of this page will be updated. We recommend that you review this page regularly.

Continued use of the Platform after any changes will be considered acceptance of the updated Policy.

If you have any questions, concerns, or complaints about this Privacy Policy, please do not hesitate to contact us. ct77's privacy team is committed to responding promptly to your enquiries.

For requests to exercise your data rights, applications to correct or delete information, or any other privacy-related matter, please contact us through our support channels:

We generally respond to privacy-related requests within 30 business days. For more information, please read our FAQ page or Terms & Conditions.